Privacy Policy

Thank you for visiting xtractordepot.com (the “Site”). Your privacy matters to us. This Privacy Policy explains how Xtractor Depot (“we”, “us”, “our”) collects, uses, discloses, and protects your personal information when you access or use our website, products, and services.

By using this Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site.

1. Information We Collect

A. Information You Provide Directly

You may voluntarily provide personal information when you:

  • Create or update an account
  • Place an order or request a quote
  • Subscribe to newsletters
  • Contact customer support
  • Complete forms on the Site

This information may include:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely by third-party payment providers)

B. Automatically Collected Information

When you visit our Site, we may automatically collect certain information, including:

  • IP address
  • Browser type and device information
  • Operating system
  • Pages visited and actions taken
  • Referring and exit URLs
  • Date and time of visits
  • Cookies and similar tracking technologies

C. Information from Third Parties

We may receive information about you from third-party services such as analytics providers, advertising partners, payment processors, and customer support platforms.

2. How We Use Your Information

  • Provide, operate, and improve our Site and services
  • Process transactions and fulfill orders
  • Communicate with you regarding orders, support, or updates
  • Personalize your experience
  • Send marketing communications where permitted by law
  • Detect and prevent fraud or security issues
  • Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to improve functionality, analyze site traffic, and understand user behavior. You may control cookies through your browser settings. Disabling cookies may affect certain features of the Site.

4. Sharing and Disclosure of Information

A. Service Providers

We may share your information with trusted third-party service providers who assist with payment processing, marketing, analytics, hosting, and customer support.

B. Legal Obligations

We may disclose your information if required by law or to protect our rights, property, and safety.

C. Business Transfers

If Xtractor Depot is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content.

6. Your Rights and Choices

Depending on your location, you may have rights to access, update, correct, or delete your personal information, and to opt out of certain communications.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is completely secure.

8. International Data Transfers

Your information may be transferred to and processed in countries outside your jurisdiction, including the United States.

9. Children’s Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Information

Xtractor Depot
Email: info@xtractordepot.com

Address:
855 Washington Blvd.
Montebello, CA 90640

Website: https://xtractordepot.com/

Additional Disclosures

California Residents

California residents may have additional rights under the California Consumer Privacy Act (CCPA/CPRA).

European Economic Area (EEA) Residents

If you are located in the EEA, your personal data is processed in accordance with the General Data Protection Regulation (GDPR).

Xtractor Depot SMS Terms and Conditions 

1. Introduction 

Xtractor Depot may disclose Personal Data and other information as follows: ○ Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in delivering text messages. 

○ Additional Disclosures: 

■ Affiliates: We may disclose Personal Data to our affiliates or 

subsidiaries; however, their use and disclosure of your Personal Data will be subject to this Policy. 

All the above categories exclude text messaging originator opt-in data 

and consent; this information will not be shared with any third parties. 

2. Purpose of SMS Notifications 

Our SMS notifications are designed to: 

○ Remind you of your scheduled visits. 

○ Inform you of upcoming services, payment reminders, and other essential notifications related to Xtractor Depot. 

3. Opt-In and Consent 

By providing your phone number and opting into our SMS notifications, you confirm that you are the owner or authorized user of the phone number provided. You consent to receive recurring automated text messages (SMS, MMS) from us regarding your scheduled visits, service updates, offers, and other important notifications. Consent is not required to make any purchase from us. Message frequency may vary, but you can generally expect to receive between 1-5 messages per week. 

4. Opt-Out Instructions 

Your consent to receive automated texts is entirely voluntary. You may opt-out at any time: 

○ To stop receiving messages, reply “STOP,” “END,” “CANCEL,” “UNSUBSCRIBE,” or “QUIT” to any SMS message from us. 

○ You may also email us at info@xtractordepot.com with your opt-out request. 

After you opt out, you will receive a final confirmation message, and no further messages will be sent to your number unless you re-enroll. 

5. Help and Support 

If you are experiencing issues with our SMS notifications or need assistance, you can: ○ Reply with the keyword “HELP” to any message. 

○ Email us directly at info@xtractordepot.com. 

6. Message and Data Rates 

Standard message and data rates may apply for any messages sent to you from us and

from you to us. Please consult your mobile service provider for details regarding your text plan or data rates. 

7. Privacy and Data Security 

We value your privacy and are committed to protecting your personal information. Your data will be used solely for the purposes described in this policy, such as managing your service appointments, processing payments, and ensuring proper communication regarding your services. 

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information with third parties only as required by law, for billing and payment processing, or to fulfill our contractual obligations. 

8. Data Retention 

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. After this period, your data will be securely deleted or anonymized. 

9. Compliance with Regulations 

We comply with all relevant laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines. Our practices ensure that you can easily manage your preferences, and we provide clear instructions for opting in or out of our SMS notifications. 

10. Indemnification 

You agree to indemnify, defend, and hold us harmless from any privacy, tort, or other claims, including claims under the TCPA or any state law equivalents, arising from your voluntary provision of a telephone number that is not owned by you and/or your failure to notify us of any changes to your mobile telephone number. 

11. Participation Requirements 

To participate in our SMS notifications service, you must: 

● Be 18 years of age or older. 

● Own a wireless device capable of two-way messaging. 

● Be a subscriber to a wireless service with text messaging capabilities. Please note that not all mobile carriers support this service. 

12. Dispute Resolution and Arbitration 

By using our SMS notifications service, you agree to resolve any disputes with us on an individual basis and not as part of any class or representative action. You waive your right to a trial by jury and agree that any claims will be resolved through final and binding arbitration. If you do not agree to these terms, please do not participate in the service. 13. Miscellaneous 

You warrant and represent that you have the necessary rights, power, and authority to agree to these Terms and Conditions and that your participation in this service does not violate any other contract or obligation. If any provision of this Agreement is found to be unenforceable or invalid, the remaining provisions will remain in full force and effect. We reserve the right to modify these Terms and Conditions at any time. Any updates will be communicated to you via SMS or email, and your continued participation in the service constitutes acceptance of the modified terms.

14. Contact Information 

If you have any questions or concerns about these Terms and Conditions or our privacy practices, please contact us at: 

● Email: info@xtractordepot.com

● Phone: 888-733-2712

● Mailing Address: 855 Washington Blvd. Montebello, CA 90640

15. Full Privacy Policy 

For more detailed information on how we collect, use, and protect your data, please review our full Privacy Policy.